TRAINING AND HUMAN RESOURCES SKILLS DEVELOPMENT POLICY

of People Development KOIN.S.EP (Avocado Learning Experiences)

1. Purpose

People Development KOIN.S.EP. (Avocado Learning Experiences) recognizes that the continuous training and development of its human resources is a key factor in achieving its strategic objectives and maintaining a modern, agile, and well-qualified consulting and training organization.

This policy outlines the organization’s commitment to supporting and developing its current and future employees, aiming to enhance the skills, knowledge, expertise, and capabilities of its people to effectively respond to emerging challenges and industry developments.

2. Scope of Application

This policy applies to all employees and external collaborators, regardless of position, grade, or working arrangement, and includes both internal and external training programs.

3. Legal Framework

The policy complies with the applicable legal framework in Greece regarding employee education and development, in particular Law 4808/2021, as well as obligations stemming from the National General Collective Labour Agreement.

4. Core Principles & Objectives

People Development KOIN.S.EP (Avocado Learning Experiences) is committed to:

  • Providing equal access to training and development opportunities.
  • Aligning training needs with organizational priorities and individual employee aspirations.
  • Supporting a culture of lifelong learning and self-directed development
  • Promoting the acquisition of new knowledge and skills essential for the future of work (e.g., digital skills, soft skills, innovation).

Key objectives of this policy include:

  • Enhancing technical and professional skills.
  • Developing leadership and interpersonal competencies.
  • Enabling adaptation to new technologies and industry trends.
  • Supporting personal and professional growth of employees.

5. Inclusion & Equality in Education

People Development KOIN.S.EP. ensures equal access to all training and development opportunities, regardless of gender, age, nationality, accessibility needs, or other personal characteristics or conditions, promoting an inclusive learning environment.

6. Identification of Training Needs

Training and development needs are identified through:

  • Annual reviews and assessments in collaboration with employees and managers.
  • Ongoing feedback from staff, supervisors, and project teams.
  • Aligning training needs with the strategic and operational goals of the organization.

7. Training & Development Methods

Depending on the goal of each development action, one or a combination of the following methods may be used:

  • Formal Training Programs: Customized or open-participation courses, seminars, workshops, online courses.
  • Professional Certification: Structured programs provided by institutes or educational institutions that lead to certification in a specific field.
  • On-the-Job Learning: Mentoring & coaching programs, job shadowing, job rotation.
  • Experiential Learning & Knowledge Exchange: Participation in conferences and forums.
  • E-learning: Access to e-learning and microlearning courses.
  • Personalized Learning: Tailored learning plans co-developed by the employee, their manager, and company leadership to align role needs with personal goals.
  • Learning in Action: Participation in practical projects and peer learning.
  • Self-Directed Learning: Employees are encouraged to take active roles in their own development by accessing digital libraries, e-learning platforms, institutes, journals, websites, and other resources.

8. Training Topics

  • Technical Skills: Specialized trainings related to tools, techniques, systems, and methodologies relevant to each role.
  • Managerial Skills: Training for employees in or preparing for leadership positions.
  • Soft Skills: Enhancing personal attributes to improve collaboration with internal and external stakeholders.
  • Future Skills Development: Training in emerging fields such as digital competencies and artificial intelligence.

9. Training Funding

  • People Development KOIN.S.EP. (Avocado Learning Experiences) may cover or subsidize the cost of participation in training programs that are aligned with the role requirements and organizational goals, subject to evaluation and approval by management.

10. Training Evaluation & Feedback

The effectiveness of training activities is assessed through:
Participant feedback
Performance monitoring
Application of acquired skills in projects and roles
Training KPIs, such as test scores, practical application, and knowledge transfer.

11. Policy Review

This policy is regularly reviewed to reflect the evolving needs of the workforce, changing market demands, and developments in professional training and consulting fields.

FOR PEOPLE DEVELOPMENT KOIN.S.EP (AVOCADO LEARNING EXPERIENCES)

Chairperson of the Governing Committee